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Category: News

2 Nov

BVD Trend Arrow Widget now available

As part of our ongoing commitment to BVD and our customer base we are constantly introducing Widgets. The trend arrow provides a smoothly animated arrow depicting changing trends in your data. The widget comprises a number of configurable elements: Title – the title of your widget, this should provide pertinent information about the data being displayed Subtitle – may be omitted or provide further detail Data value – this is the raw value from the data provided to BVD. Due to space constraints, this is limited to one decimal place Data value unit – may be omitted, or detail what unit or type of data is being displayed Trend arrow – there are a number of configurable options here The upward and...
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30 May

(SITS) Show at Olympia next week!

We're looking forward to the SITS Show at Olympia next week. This free-to-attend event is a must-see for IT Professionals looking to enhance or improve their organisation's Help Desk capabilities. Innovative IT will be supporting the HPE Stand and we'll be sharing updates about containerization and how it will enable HPE to deliver all the capabilities of Service Anywhere without tying you to any single cloud or service provider. HPE ITSMA, with its intuitive user interface, codeless configuration & built in big data analytics is surely the way to go!...
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9 May

Is your business service monitored as it should be?

One of our enterprise customers wanted greater confidence when answering this question for their lines of business. To meet their need we developed the Service Monitoring Inventory Tool (SMIT) which pulls together data from several sources in OM / Ops Bridge and delivers an accurate report of the monitoring deployed against a business service. Before SMIT, compiling this information was time consuming and error prone. The new reports are clean, accurate and easy to manage....
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27 Apr

HPE Customer Appreciation Programme (CAP) for Migrations

HPE is rationalising the Software product offerings and grouping them into Suites. Most of these suites come in three flavours: Express - basic and sometimes even free Premium - the 'general use' edition Ultimate - for clients with the most complex and demanding use cases Existing customers (with a valid support contract) can choose to migrate to these new suites. If you are buying additional capacity this is sometimes mandatory. But you can migrate at any time (called a 'mid term support migration') and the HPE CAP means your migration should be at worst neutral but in general beneficial to you, offering some form of additional feature, function or capacity - even if it is just giving you a taste of something you...
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